Our client had recently acquired an over-the-counter anti-infective supplement and wanted to explore new use cases to expand its reach. They needed to understand where credible scientific evidence already existed, where promising opportunities were emerging, and how the product was perceived across digital channels. The aim was to shape both future claims and a targeted engagement plan.
We began with a structured digital and social listening exercise to assess how the product was discussed across consumer and professional communities. Using tailored search strategies, we filtered and tagged content by topic, tone, and stakeholder group. This allowed us to identify key narratives, areas of interest, and the opinion leaders most actively shaping the discussion.
To ground this in evidence, we performed a targeted literature review focused on both established and emerging indications. Our team then layered in epidemiological data and mapped relevant scientific KOLs by geography and topic relevance, prioritising those with both publication weight and digital reach.
We delivered a fully integrated report that included:
The client gained a clear view of where credible expansion opportunities existed, how the product was being received, and who to engage with to shape future claims. This provided them with a strategic path for growth rooted in both evidence and influence.
We continue to support the client with quarterly updates to track scientific activity, sentiment shifts, and potential claim substantiation opportunities across global markets.