VISFO
Knowledge base

Patient voice

Uncover unmet needs, symptom narratives, and treatment perceptions directly from real-world conversations.
Credit card mockupColorful gradient
Patient voice

Definition and criteria

A well-recognized, highly respected and trusted expert with significant influence in their field. KOLs are often thought leaders and educators, whose perceptions are likely to impact the opinions and decisions of others in their professional network. To be considered a KOL, an individual may fulfill some or even all of the following criteria:

Criteria 1

Criteria 2

Criteria 3

Criteria 4

Criteria 5

Criteria 6

Patient voice

Power your decision-making

with bespoke and intuitive intelligence boards

Visualize

VISFO combines cutting-edge technology and deep subject matter expertise to de-silo data and enable confident decision-making. With all outputs housed in our fully interactive, AI-enhanced knowledge base. Teams can drill down from high-level strategy to granular evidence, surfacing the right information in seconds.

Identify

  • Firsthand symptom experiences and treatment perceptions across forums, social media, and advocacy platforms
  • Shifts in patient language, sentiment, and concern over time
  • Key moments of confusion, delay, or dissatisfaction across the treatment journey
  • Misalignments between scientific messaging and patient understanding

Analyze

  • Uncover emerging or unmet needs not visible in structured data
  • Explore how patient perspectives evolve pre- and post-launch
  • Map emotional tone to treatment milestones or product mentions
  • Inform communication strategies with authentic language and lived experience

Maintain a current, evidence-backed view of the patient experience. Refreshed regularly or tailored to key launch milestones.

HelixAI
Patient voice

Use cases

How can this help your team...

Medical Affairs

Shape more empathetic and relevant scientific communications
Understand gaps in patient understanding to improve MSL dialogue and education
Build bridges between real-world language and clinical terminology

Market Access

Highlight quality-of-life impacts to support value demonstration
Capture real-world expressions of unmet need to strengthen access narratives
Track post-launch perception shifts that impact payer and HCP sentiment

Clinical Development

Identify symptoms that matter most to patients when designing endpoints
Inform recruitment strategies by addressing real-world barriers
Align trial language and materials with the patient voice

See it in action with an interactive demo

See how VISFO’s precision intelligence and collaborative approach ensures you have the right insights, at the right time, to make the best possible strategic decisions.
Dashboard mockupiPhone mockup