Take your customer engagement to the next level.

The challenge: Selecting the right topics to engage customers and patients is critical to meaningful interaction but it can be challenging. Understanding trends, special interests and how your product or technology can deliver meaningful benefits can transform conversations.  

The solution: We employ advanced topic mapping techniques to uncover meaningful patterns across a diverse range of media sources. We don’t focus solely on requested topics and metrics; our approach delves deeper to reveal the true landscape of events and occurrences as they unfold.

Deliverables.

• A list of topics and sub-topics aggregated into meaningful segments such as side effects and treatments  
• Segmentation by group, geography, timeframe, event and other meaningful dividers
• Hashtags, identifiers and key terms to drive your engagement metrics higher​

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